Introduction
This Privacy Policy explains how PEPE NERO (“we”, “us” or “our”) treats information connected to your use of Velo Magic Match, a free Android application that pairs riders with a personal “magic” bicycle through a short quiz and then lets real rides power that bike up.
We wrote this text to be read by people, not only by lawyers. It applies whenever you install, open or interact with the application. If you continue to use Velo Magic Match, you confirm that you understand the practices described below.
Data Controller
The entity responsible for deciding why and how your information is handled in connection with the application is:
- Controller: PEPE NERO
- Contact email: [email protected]
You may write to that address at any time with questions, requests or concerns about privacy in Velo Magic Match.
Information We Collect
We follow data-minimisation principles: we process only the narrow set of technical details that are genuinely required for the app to function, stay stable and remain secure. In practice, this can include:
- Device type and model;
- Operating system version;
- Application version and basic configuration;
- Language settings;
- Anonymised diagnostic or crash information used to detect and fix faults;
- Aggregated, non-identifying usage signals needed to keep the service reliable.
No tracking. We do not deploy analytics tools, advertising identifiers or cross-app/cross-site tracking technologies to profile you. We do not follow your activity across apps or websites owned by other companies. We do not collect or store your precise location, and we do not use your information for cross-context behavioural advertising.
We also do not sell personal data. If a future feature ever required a different approach, it would be activated only with your explicit opt-in and this policy would be updated first.
How We Use Information
The limited information we process is used solely for the following purposes:
- To deliver, operate and maintain Velo Magic Match;
- To answer your support messages and communicate with you about the app;
- To monitor stability, prevent misuse and improve overall performance;
- To satisfy legal duties and the requirements set by the platforms through which the app is distributed.
We do not use this information to guess your interests, to build advertising segments or to train profiling systems.
Sharing of Information
In principle, your information stays with us. There are only narrow situations in which it may be shared:
- With service providers who help us operate the app, but only to the extent needed to perform that specific task, and under obligations not to use the data for anything else;
- Where a law, court order or comparable legal process requires disclosure;
- Where disclosure is necessary to protect the rights, property or safety of PEPE NERO, our users or the public.
We do not sell, rent or trade personal information.
Data Retention
We keep personal information only for as long as it is needed for the purposes described in this policy. Where an applicable law requires or permits a longer period, we may retain information for that extended period and then delete it or render it anonymous.
Security
We apply administrative, technical and organisational safeguards that are commercially reasonable and proportionate to the low sensitivity of the data involved. That said, no transmission over the internet and no electronic storage method can be guaranteed to be completely secure, so we cannot promise absolute protection.
Children’s Privacy
Velo Magic Match is intended for people aged 16 and older. We do not knowingly gather personally identifiable information from anyone below that age. If you believe that a child under 16 has provided personal data to us, please write to [email protected] and we will delete it promptly.
Links to Other Sites
Velo Magic Match may include links that lead to external websites or services we do not operate. We have no authority over those destinations and accept no responsibility for their content, their privacy practices or their security. We strongly recommend reading the privacy policy of every external site you visit.
Google Play Disclosure
Velo Magic Match is distributed through Google Play. Our data practices are designed to align with the Google Play Developer Program Policies and the Google Play User Data Policy, including transparent disclosure of what is collected, how it is used and when it is shared.
Changes to This Policy
We may revise this Privacy Policy from time to time. When we do, the updated version will appear on this page and the effective date will be amended accordingly. We encourage you to review it periodically so that you always know how your information is treated.
Contact Us
If anything in this Privacy Policy is unclear, or if you wish to raise a privacy concern about Velo Magic Match, please reach out to us:
- Email: [email protected]